Citizens Charter

Available Services in the Company

• Various types of Non-Life Insurance.

Related Rules and laws

Company Act 2063, Insurance Act 2079, other related Laws and Act including rules and regulations circular and directives issued by Beema Samiti.

Required documents for insurance

• All types of Insurance : Proposal Form
• Motor insurance : Blue book photocopy
• Marine Insurance : Letter of credit, Invoice, Pro-forma Invoice
• Contractor’s ALL Risk : Contract detail, Bill of quantity (BOQ)
• Travel Medical Insurance : Copy of passport
• Other insurance : As required by the Company

Required time to prepare Insurance Policy

On the same day, after receiving proposal form, along with the necessary documents.

Amount required for Insurance Policy and Renewal Policy

Total amount (Premium, Stamp Duty and VAT) according to Insurance Policy or Tax Invoice.

Renewal notice

For one year policy company shall send renewal notice with required premium before one month of the policy expiry to the address provided in the proposal form.

Contact Person for Underwriting

First:  Binesh Maskey, Phone:  01-4427170 / 4427171 / 4427172 Ext: 203

Second: Rakesh Shrestha, Phone :  01-4427170 / 4427171 / 4427172 Ext: 325

And Branch in charge at various places inside Kathmandu valley & outside valley province wise offices. Branch details are mentioned in website.

Where to Claim

Claim Department of Head Office or Company’s any branches.

Time taken to pay claim

After acquisition of final report from surveyor and all other related documents papers, the claim will be paid within 7 working days to the customer. For the large claims, time taken according to the nature of loss.

Contact person for Claim

First: Raju Poudel, Phone :  01-4427170 / 4427171 / 4427172 Ext : 204

Second: Niraj Poudel, Phone :  01-4427170 / 4427171 / 4427172 Ext : 120

And Branch in charge at various places inside Kathmandu valley & outside valley province wise offices.